Privacy Policy

Last Updated: August 29, 2026

ZicSet respects your privacy and is committed to protecting the information you provide when using our website, applications, scheduling tools, and related services (collectively, the “Service”).

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

By using ZicSet, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

1.1 Account Information

When you create or use a ZicSet account, we may collect:

Name
Email address
Phone number, where provided
Company or organisation name
Profile information
Login and account information
Time zone
Workspace information
Scheduling preferences

1.2 Scheduling and Booking Information

When you create or manage meetings through ZicSet, we may collect and process information related to your bookings, including:

Meeting title
Meeting description
Date and time
Availability and working hours
Booking details
Guest name and email address
Guest responses and information submitted through booking forms
Meeting location or meeting link
Rescheduling and cancellation information
Notes or other information you choose to provide

The information submitted by a person booking a meeting may be visible to the ZicSet account holder or workspace that created the relevant booking page.

1.3 Calendar Information

If you connect a supported calendar service, such as Google Calendar or Microsoft Calendar, ZicSet may access calendar information necessary to provide scheduling functionality.

Depending on the permissions you grant, this may include information such as:

Calendar events
Event dates and times
Availability or busy status
Calendar identifiers
Event details necessary to create or update meetings

We use connected calendar information to determine availability, prevent scheduling conflicts, and create or update calendar events when requested.

You can disconnect a calendar integration through your account settings or the relevant third-party provider.

1.4 Meeting and Video-Conferencing Integrations

If you connect services such as Zoom or other supported meeting platforms, ZicSet may process information necessary to create and manage meeting links and associate those links with bookings.

Your use of third-party services is also subject to their own privacy policies and terms.

1.5 Payment Information

If paid services are offered through ZicSet, payments may be processed by third-party payment providers.

We may receive information such as:

Customer name
Billing email
Subscription information
Transaction details
Payment status
Invoice information

We do not need to store your complete payment card information on our systems when payment processing is handled directly by a third-party payment provider.

1.6 Technical and Usage Information

When you use ZicSet, we may automatically collect certain technical information, including:

IP address
Browser type
Device type
Operating system
Pages or features accessed
Date and time of access
Referring pages
General usage and interaction information
Error and diagnostic information

This information helps us operate, secure, troubleshoot, and improve the Service.

1.7 Information You Provide to Us

We may also collect information you provide when you:

Contact customer support
Submit feedback
Complete forms
Participate in surveys
Report problems
Communicate with us by email or other channels

2. How We Use Your Information

We may use information we collect to:

Create and manage your ZicSet account
Provide scheduling and booking functionality
Display your availability
Process and manage bookings
Synchronise connected calendars
Prevent scheduling conflicts and double bookings
Create and manage meeting links
Send booking confirmations, reminders and notifications
Provide customer support
Maintain and improve ZicSet
Monitor system performance and security
Detect and prevent fraud, abuse or unauthorised activity
Process payments and manage subscriptions
Communicate with you about your account and the Service
Send marketing communications where permitted by law and where applicable
Comply with legal obligations
Enforce our Terms of Use and protect our rights

3. Calendar and Third-Party Integrations

ZicSet allows you to connect third-party services to make scheduling easier.

These services may include calendar and meeting platforms such as Google Calendar, Microsoft Calendar and Zoom.

When you choose to connect a third-party service, you authorise ZicSet to access the information and perform the actions permitted by the permissions you grant.

We only use connected third-party information for purposes related to providing the features you request.

Third-party services operate independently from ZicSet and may have their own privacy policies and terms. We encourage you to review those policies before connecting an integration.

You can disconnect supported integrations at any time, although information already processed may continue to be retained where necessary for legitimate business or legal purposes.

4. How We Share Information

We do not sell your personal information.

We may share information in the following circumstances:

Service Providers

We may use trusted third-party providers to help us operate ZicSet, including providers for:

Cloud hosting
Database infrastructure
Email delivery
Analytics
Payment processing
Security
Customer support
Communication services
Calendar and meeting integrations

These providers may process information on our behalf and are expected to use it only for the services they provide to us.

Legal Requirements

We may disclose information if required to do so by law, legal process, court order, or governmental authority.

We may also disclose information when reasonably necessary to:

Protect our users
Protect the security of the Service
Investigate fraud or abuse
Enforce our agreements
Protect our rights, property or safety

Business Transfers

If ZicSet is involved in a merger, acquisition, financing, reorganisation, sale of assets, or similar transaction, information associated with the Service may be transferred as part of that transaction.

5. Cookies and Similar Technologies

ZicSet may use cookies and similar technologies to:

Keep you signed in
Remember preferences
Maintain security
Understand how our website and Service are used
Improve performance and functionality
Measure marketing or website performance where applicable

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some functionality of the Service.

6. Data Security

We use reasonable administrative, technical and organisational measures designed to protect information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been accessed without authorisation.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate interests.

When information is no longer required, we may delete or anonymise it in accordance with our internal practices and applicable legal requirements.

8. Your Choices and Rights

Depending on where you live and the laws applicable to you, you may have rights regarding your personal information.

These may include the right to:

Request access to information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request restriction of certain processing
Object to certain uses of your information
Request a copy of certain information
Withdraw consent where processing is based on consent

Some requests may be subject to legal or contractual limitations.

To make a privacy request, contact us using the details provided below.

9. Marketing Communications

We may occasionally send information about ZicSet, product updates, new features, offers or other marketing communications where permitted by law.

You can unsubscribe from marketing emails by using the unsubscribe option included in the relevant message.

You may still receive essential service-related communications, such as security notices, account notifications, booking confirmations and other operational messages.

10. Children’s Privacy

ZicSet is not intended for children who are unable to legally enter into an agreement for the use of the Service.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.

11. International Data Transfers

ZicSet and our service providers may process or store information in countries other than the country where you live.

Where required by applicable law, we will take appropriate measures in relation to international transfers of personal information.

12. Third-Party Websites and Services

ZicSet may contain links to third-party websites, applications or services.

We are not responsible for the privacy practices, security or content of third-party services.

Your use of third-party services is governed by their own terms and privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of this policy. Where required, we may also provide additional notice.

Your continued use of ZicSet after an updated Privacy Policy becomes effective means you acknowledge the updated policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us through the contact details provided on the ZicSet website.